NetPilot Post-Sales Technical Support

*Name:
Position:

*Company Name:
Company Address:

Town/City:
County:
*Country:
Postcode:
*Phone Number:
*Email Address:

*Are you a Reseller or End User ?
*Organisation who supplied you with the NetPilot (reseller or distributor name)
*The product type you currently have
*The WAN type you currently have
*Software Version Number (look under maintenance screen)
Product Serial Number (see underside of unit) :

*Your Internet Domain name:
*Your ISP name:

Action that preceded Symptoms :
*Describe your Problem :
Exact text of any error message :
Describe what trouble shooting you have already tried :
Note : If you have an email problem you may be asked to send the email headers for received mail, to support @equiinet.com of Fax +44 (0)1793 603701 Please send logs as an attachment to support @equiinet.com of Fax +44 (0)1793 603701